Automotive Service Advisor
Job Role:Service Advisor
Town/City:Maidstone
Salary/Rate:Circa £32k Basic Salary + Bonus
Sector:Service
Job ref:105
Post Date:22.04.25
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Meet Our Recruiter
About the Role
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Main Dealer based in Maidstone
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Circa £32k Basic Salary + Bonus
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Hours: Monday to Friday 7am to 5pm + 1 in 3 Saturday Morning Rota
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Well established family-owned dealer group with a fantastic reputation across Kent
Monday Matters Recruitment is proud to partner with a well-established main dealership in Maidstone, Kent, as they seek to expand their team with a talented Service Advisor.
Our client is committed to providing exceptional customer service and a quality automotive experience. As a Service Advisor, you will play a crucial role in facilitating communication between customers and the service department, ensuring that all service requests are handled efficiently and professionally.
Service Advisor Responsibilities:
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Act as the primary point of contact for customers, providing them with expert advice and guidance on service options.
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Receive and manage customer service requests from initial contact through to completion.
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Schedule service appointments and manage the workflow in the service department.
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Update customers on the status of their vehicles and any recommended service work.
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Prepare and present estimates for service work, ensuring transparency and clarity for customers.
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Handle customer inquiries and resolve any concerns, fostering a positive customer experience.
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Collaborate closely with technicians and service team members to ensure timely and accurate service delivery.
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Maintain accurate records of customer interactions and service work performed in the dealership's system.
Skills & Experience Required:
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Proven experience as a Service Advisor in the automotive industry.
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Strong understanding of vehicle service processes and requirements.
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Excellent communication and interpersonal skills, with a customer-focused approach.
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Ability to manage multiple tasks efficiently in a fast-paced environment.
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Exceptional organizational skills and attention to detail.
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Proficient in using service management systems and Microsoft Office suite.
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A valid driving license is preferred.
Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.
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Bexley
Circa £40k Basic Salary (Flexible based on experience)
Vehicle Diagnostic Technician Required
Well Established Independent Garage
Based in the Bexley area
Circa £40k Basic Salary (Flexible based on experience)
Hours: Monday to Friday 8am to 5.30pm - No Weekends!
Monday Matters Recruitment is working with an esteemed Independent Garage located in the Bexley area, to find a dedicated Vehicle Diagnostic Technician. Our client is committed to providing exceptional automotive services and prides itself on fostering a supportive and professional work environment. As a key member of their dedicated team, you will play a pivotal role in diagnosing and resolving vehicle issues, ensuring that customers receive top-tier service and care.
Vehicle Diagnostic Technician Responsibilities:
Conduct thorough diagnostics on various vehicle systems using advanced tools and equipment.
Identify and troubleshoot mechanical and electrical faults in vehicles.
Perform repairs and replacements in compliance with company standards.
Maintain accurate records of diagnostics, repairs, and service recommendations.
Collaborate with team members to enhance overall service efficiency.
Ensure a safe and clean working environment while maintaining compliance with health and safety regulations.
Skills & Experience Required:
Proven experience as a Vehicle Diagnostic Technician
Strong diagnostic skills with a thorough understanding of automotive systems and technology.
Ability to work effectively both independently and as part of a team.
Excellent communication skills, demonstrating empathy and professionalism when dealing with clients.
Relevant certifications and qualifications in automotive technology are preferable.
A proactive approach to problem-solving and attention to detail.
Full vacancy details for this Vehicle Diagnostic Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!
MOT Tester
Folkestone
Circa £38k Basic Salary + Bonus
MOT Tester Required
Independent Garage in Folkestone
Circa £38k Basic Salary + Bonus
A business with a fantastic reputation across the South of England
Management that values you and provides long term job security
Small site and a friendly team
Are you a qualified MOT Tester looking for a new opportunity in the Folkestone area? A well-established and reputable garage is seeking a skilled and motivated individual to join their team. As an MOT Tester, you will be responsible for carrying out MOT tests in accordance with DVSA regulations. Your role will include accurately assessing vehicle roadworthiness, issuing certificates, and advising customers on any necessary repairs or maintenance work.
Key Responsibilities:
Conduct MOT tests to DVSA standards
Carry out vehicle inspections and diagnostics
Accurately complete paperwork and certification
Communicate clearly with customers regarding repairs and safety advice
Work collaboratively with a skilled and friendly workshop team
Requirements:
Valid MOT Tester license (DVSA approved)
Previous experience in a similar role
Strong mechanical knowledge and diagnostic ability
High attention to detail and a focus on safety
Excellent communication and customer service skills
Full vacancy details for this MOT Tester role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!
Automotive Service Advisor
Maidstone
Circa £32k Basic Salary + Bonus
Main Dealer based in Maidstone
Circa £32k Basic Salary + Bonus
Hours: Monday to Friday 7am to 5pm + 1 in 3 Saturday Morning Rota
Well established family-owned dealer group with a fantastic reputation across Kent
Monday Matters Recruitment is proud to partner with a well-established main dealership in Maidstone, Kent, as they seek to expand their team with a talented Service Advisor.
Our client is committed to providing exceptional customer service and a quality automotive experience. As a Service Advisor, you will play a crucial role in facilitating communication between customers and the service department, ensuring that all service requests are handled efficiently and professionally.
Service Advisor Responsibilities:
Act as the primary point of contact for customers, providing them with expert advice and guidance on service options.
Receive and manage customer service requests from initial contact through to completion.
Schedule service appointments and manage the workflow in the service department.
Update customers on the status of their vehicles and any recommended service work.
Prepare and present estimates for service work, ensuring transparency and clarity for customers.
Handle customer inquiries and resolve any concerns, fostering a positive customer experience.
Collaborate closely with technicians and service team members to ensure timely and accurate service delivery.
Maintain accurate records of customer interactions and service work performed in the dealership's system.
Skills & Experience Required:
Proven experience as a Service Advisor in the automotive industry.
Strong understanding of vehicle service processes and requirements.
Excellent communication and interpersonal skills, with a customer-focused approach.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Exceptional organizational skills and attention to detail.
Proficient in using service management systems and Microsoft Office suite.
A valid driving license is preferred.
Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.
Prestige Vehicle Technician
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Circa £38-42k Basic Salary + Team Bonus
Prestige Vehicle Technician Required
Independent Garage based in Tonbridge area
Circa £38-42k Basic Salary + Team Bonus
Hours: Monday to Friday 8.30am to 5.30pm + 1 Saturday Morning Per Month
Well-respected business in the local area
Are you an experienced Vehicle Technician looking to take your career to the next level? Our client, a prestigious independent dealership, is expanding due to continued success and is seeking a skilled technician to join their team.
The Role:
As a Vehicle Technician, you will be working with some of the most renowned automotive brands, carrying out diagnostics, servicing, and repairs to the highest standards. You’ll have access to cutting-edge technology, manufacturer training, and a state-of-the-art workshop.
Key Responsibilities:
Diagnose and repair mechanical, electrical, and electronic faults
Perform servicing and maintenance in line with manufacturer guidelines
Ensure all work meets brand and dealership standards
Work collaboratively with the service team to provide an outstanding customer experience
Stay up to date with the latest vehicle technologies and training
Requirements:
Previous experience as a Vehicle Technician, ideally within a luxury or premium brand dealership
Level 3 NVQ (or equivalent) in Light Vehicle Maintenance & Repair
Strong diagnostic and problem-solving skills
Ability to work efficiently while maintaining high-quality workmanship
A passion for the automotive industry and a commitment to continuous learning
What’s on Offer?
Competitive salary plus bonus scheme
Manufacturer training and career development opportunities
State-of-the-art facilities and latest diagnostic equipment
Work within a supportive and professional team
Company benefits and perks
If you're an experienced Vehicle Technician looking for a rewarding role within a high-end independent dealership, we’d love to hear from you!
Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!