Monday Matters

Established Main Dealer Group Based in Canterbury, Kent Part-Time Hours: Monday to Friday 9AM to 1PM Circa £14,000 Per Annum Monday Matters Recruitment is working with a well-established main car dealership in Canterbury to recruit a Part Time Service Administrator to join their busy aftersales team. This is a great opportunity for an organised and customer-focused administrator who is looking for a part time position within the automotive industry. Previous motor trade experience is beneficial but not essential, as full training will be provided to the right person. The Role: • Providing administrative support to the busy Service Department • Booking and coordinating customer service appointments • Answering telephone calls and dealing with customer enquiries • Updating customer and vehicle records • Preparing paperwork and job cards • Liaising with customers and the Service Team • Assisting with general day-to-day administration • Ensuring a high level of customer service at all times About You: • Previous administration or customer service experience • Highly organised with excellent attention to detail • Confident communicating with customers over the phone and face to face • Comfortable using computer systems • Professional, friendly and approachable • Able to work independently and as part of a team • A genuine interest in developing a career within the motor trade Why Apply? • Monday to Friday, 9am to 1pm • 20 hours per week • No weekends • Established main dealership • Full training provided • Opportunity to gain valuable automotive experience • Friendly and professional working environment If you are looking for a part time administration role where you can use your existing customer service skills while getting into the automotive industry, we would love to hear from you. Full vacancy details for this Automotive Service Administrator role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.

Established Main Dealer Group Based in Canterbury, Kent £28k Basic Salary + Monthly Bonus Hours: Monday to Friday 8AM to 5.30PM - No Weekends! Monday Matters Recruitment is working with a well-established main car dealership in Canterbury, Kent, to recruit an enthusiastic and customer-focused Automotive Service Advisor to join their busy aftersales team. Motor trade experience is NOT essential. We are particularly interested in speaking with candidates who have a strong background in customer service, sales, hospitality, retail, call centres or other customer-facing environments and are looking to take the next step into the automotive industry. The Role: As a Service Advisor, you will be the main point of contact for customers throughout their vehicle's service and repair journey. You will build strong customer relationships, understand their requirements and ensure they receive an excellent level of service from start to finish. Your responsibilities will include: Welcoming customers into the dealership and understanding their requirements Booking vehicles into the workshop for servicing, repairs and maintenance Keeping customers updated throughout the repair process Preparing and explaining repair estimates and invoices Liaising closely with technicians and the workshop team Identifying additional work and opportunities to enhance the customer experience Handling customer queries professionally and efficiently Ensuring every customer receives a high standard of service What We're Looking For We're looking for someone who is confident, personable and genuinely enjoys dealing with people. You could currently be working as a: Customer Service Advisor Retail or Sales Advisor Account Manager Receptionist Hospitality Professional Call Centre Advisor Customer Success Advisor Service Coordinator Or in another customer-facing role What's most important is your attitude, communication skills and desire to build a career within the automotive industry. You will need to be organised, confident speaking to customers and comfortable working in a busy environment. Full training will be provided on the automotive side of the role. Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Beth Allen at Monday Matters Recruitment.

Prestige/Luxury Car Sales Executive Location: North / West London Salary: £25,000 basic + uncapped commission OTE: £65,000–£75,000 Hours: Monday–Friday, 9:00am–6:00pm, with weekend working on a rota basis About the Company Our client is a highly regarded luxury and specialist car dealership based in North/West London, operating at the top end of the retail motor industry. The business offers an exciting and diverse range of high-end, niche and specialist vehicles to customers across the UK and international export markets. Their portfolio includes iconic marques such as Aston Martin, Bentley, Ferrari, Porsche, Mercedes-Benz, Audi and Range Rover, alongside specialist imports. The company also specialises in bespoke VIP vehicle conversions, including Mercedes-Benz V-Class and Sprinter conversions, as well as the VIP-class LEVC London Taxi. Their customers include High Net Worth individuals, collectors and automotive enthusiasts, so the focus is firmly on providing a highly personalised, professional and relationship-driven service. The Role We are looking for an experienced and motivated Car Sales Executive to join this high-performing team. This is an excellent opportunity for an experienced salesperson looking to move away from the traditional high-volume dealership environment and into a more specialist, premium sales role. You will manage the complete sales journey, from initial enquiry through to vehicle handover, dealing with both UK and international customers across a diverse portfolio, with a particular focus on new GM American vehicles and premium used brands. The successful candidate will be confident selling high-value vehicles and understand the importance of delivering an exceptional customer experience at every stage. Key Responsibilities Manage and respond to sales enquiries from UK and international customers. Conduct professional face-to-face and remote vehicle presentations and consultations. Build and maintain long-term relationships with customers. Provide expert product advice and a highly personalised customer experience. Work towards and achieve monthly and quarterly sales targets. Manage the full sales process, including test drives, finance discussions, negotiations and documentation. Proactively prospect and network to generate new business opportunities. Attend automotive events, shows and promotional activities when required. Maintain a high level of product knowledge across prestige, performance, specialist and American vehicles. Deliver a consistently professional service to a discerning customer base. About You We are looking for someone who can demonstrate: A minimum of 3 years' experience in automotive sales. Ideally, experience selling prestige, luxury or performance vehicles. A proven track record of achieving and exceeding sales targets. A professional, articulate and customer-focused approach. Excellent communication and interpersonal skills. Experience dealing with HNW individuals or an understanding of luxury customer service is desirable. The confidence and ability to sell high-value products to a discerning clientele. Strong negotiation and relationship-building skills. A self-motivated, organised and commercially driven approach. Full UK driving licence. A reasonable commute to North/West London. What’s On Offer £25,000 basic salary Uncapped commission £65,000–£75,000 OTE Monday–Friday, 9:00am–6:00pm Weekend working on a rota basis Opportunity to work with an exceptional range of prestige, performance and specialist vehicles A customer-focused environment rather than a traditional high-volume dealership Opportunity to work with HNW clients, collectors and automotive enthusiasts Apply Now If you have a strong background in automotive sales and are passionate about prestige, performance and specialist vehicles, we would love to hear from you. This is an opportunity to build a career within a premium automotive environment where product knowledge, professionalism and customer relationships genuinely matter. Apply today to be considered for this exciting opportunity.