Parts Advisor

LCV/Van Technician Required for Main Dealership Salary: Basic Salary £32,000/£34,000 + Bonus £40,000 Working Hours: Monday to Friday: 8AM - 5.30PM Weekends OFF Company Overview: Our client, a reputable car dealership located in Kidlington, Oxfordshire, is seeking a dedicated and skilled Permanent LCV Technician. With a strong commitment to delivering exceptional service and top-quality automotive solutions, this dealership prides itself on its knowledgeable team and customer-centric approach. You will join a collaborative environment where your expertise will be valued, and your career can flourish. We are looking for someone who can contribute to the ongoing success of the dealership while ensuring that all light commercial vehicles are maintained to the highest standards. Key Responsibilities: Conduct routine inspections and maintenance on light commercial vehicles (LCVs) to ensure they operate efficiently. Diagnose faults and undertake repairs on various components including engines, transmissions, and electrical systems. Maintain accurate records of all work completed and parts used, adhering to dealership standards. Provide exceptional customer service by communicating effectively with clients regarding vehicle issues and repair processes. Stay updated on industry best practices and manufacturer guidelines to enhance repair and maintenance services. Work collaboratively with other team members to meet service department goals and ensure a streamlined workflow. Skills & Experience Required: Previous experience as an LCV Technician or in a comparable role within the automotive industry. Strong technical knowledge of light commercial vehicles and their systems. Relevant automotive qualifications (such as NVQ, City & Guilds) are preferred. Excellent problem-solving skills and attention to detail. Ability to work effectively both independently and as part of a team. Strong communication skills to liaise with customers and colleagues effectively. Full vacancy details for this LCV Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Senior Vehicle Technician Required for Independent Specialist Company Type: Independent Automotive Specialist Salary Details: £40,000 - £50,000 Basic Salary Working Hours: Monday to Friday 8am - 5.30pm - NO WEEKENDS Job Benefits: Wonderful Family Run Business, Valued members of the team, Great work/life balance Monday Matters Recruitment is excited to partner with a well-respected Independent Garage located in Reading, Berkshire, to find their next Senior Vehicle Technician. This dynamic company prides itself on providing exceptional service to its clients while maintaining a commitment to the highest standards of workmanship. As a Senior Technician, you will play a vital role in both leading the technical team and ensuring that customer satisfaction remains at the forefront of the business. If you are ready to take the next step in your career and make a significant impact within a reputable organization, we invite you to learn more about this opportunity. Key Responsibilities: Diagnose and repair a wide range of vehicles efficiently and effectively. Lead and mentor junior technicians, fostering a collaborative team environment. Oversee the quality of workmanship and service provided by the workshop team. Interact with customers to provide updates on vehicle status and explain repairs needed. Ensure compliance with safety and quality regulations within the workshop. Conduct regular vehicle inspections and advise on potential issues to clients. Manage parts and inventory to ensure timely availability of necessary components for repairs. Skills & Experience Required: Proven experience as a Senior Vehicle Technician within an automotive environment. Strong diagnostic skills and knowledge of vehicle systems and technologies. Experience in leading and motivating a team of technicians. Excellent communication skills, both verbal and written, with a strong customer focus. Self-motivated with a commitment to delivering high-quality work. Relevant qualifications (e.g., NVQ Level 3 or equivalent in Automotive Engineering). Ability to work under pressure and manage multiple tasks efficiently. Full vacancy details for this Vehicle Technician role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Service Advisor Required For Automotive Independent Specialist Company Type: Independent Specialist Salary Details: £30,000/£35,000 Basic Salary Working Hours: Monday to Friday 8am - 6pm - NO WEEKENDS Job Benefits: Working with Luxury/Prestige Brands, Family Run Business, Great Work/Life Balance Job Summary: Act as the first point of contact for customers requiring vehicle servicing or repairs Provide a warm and professional welcome to all visitors and assist with their service-related inquiries Effectively schedule service appointments and manage the service team's workload Communicate service updates and recommendations clearly to customers Ensure accurate and timely completion of all service-related documentation and invoicing Assist in resolving customer concerns and complaints with empathy and professionalism Collaborate with the service team to maintain a clean and organized service department Essential: Prior experience as a Service Advisor within a car dealership or automotive environment Strong communication and interpersonal skills with a customer-focused approach Excellent organizational abilities and the capability to multitask effectively Proficiency in using dealership management systems and related software Ability to remain calm and composed under pressure while delivering high-quality service A commitment to upholding professional standards and ethical business practices Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!

Service Advisor Required for Main Dealership - High Wycombe Salary: £28,000 Basic Salary + Bonus (£34,000) Working Hours: Monday to Thursday: 8 AM -6 PM Weekends OFF Monday Matters Recruitment is proud to partner with a reputable car dealership located in High Wycombe, Buckinghamshire. Our client is seeking a talented and dedicated Permanent Service Advisor to join their dynamic team. This is an exciting opportunity for an individual with a passion for customer service and a background in the automotive industry. As a Service Advisor, you will play a crucial role in delivering exceptional service to customers, ensuring their needs are met while facilitating smooth operations within the dealership. Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and providing information on services offered. Schedule service appointments and manage the work order process efficiently. Communicate with technicians to ensure a clear understanding of service requirements and customer concerns. Provide detailed estimates and explain the services to customers in a friendly and professional manner. Follow up with customers post-service to ensure satisfaction and address any concerns. Maintain accurate records of customer interactions and transactions. Contribute to a positive team environment and assist colleagues as needed. Skills & Experience Required: Proven experience as a Service Advisor or in a similar customer-facing role within the automotive sector. Strong communication skills, both verbal and written, with an ability to engage effectively with customers. Excellent organizational skills with attention to detail to manage multiple tasks simultaneously. Ability to work collaboratively in a fast-paced environment, demonstrating a proactive approach to problem-solving. Familiarity with automotive service processes and related software is preferred. A strong commitment to providing high-quality customer service and building lasting relationships. Full vacancy details for this Service Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts!